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Our Salon Policies

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Cancellation Policy

Please provide at least 48 hours’ notice for any changes or cancellations.

  • Cancellations made within 48 hours will incur a 50% fee.

  • No-shows are subject to a 75% fee of the scheduled service.

To cancel or reschedule, please text Abby directly at (608) 571-4630.

Social media messages are not accepted.

Thank you for valuing our time and respecting our schedule

Inclement Weather Policy

At The Abby Edit, the safety of our clients is our top priority. In the event of severe or inclement weather, we may need to delay, reschedule, or close for the day. 

If you are unable to attend your scheduled appointment due to inclement weather in your area, please notify us as soon as possible. We understand that travel may be unsafe and will waive cancellation fees under these circumstances with proper notice.

Satisfaction Guaranteed

At The Abby Edit, our goal is to help you achieve your desired hair outcomes while always prioritizing the health and integrity of your hair. As hair coloring is a chemical process, we are committed to delivering results without compromising the condition of your hair for the sake of speed.

If you feel that your results do not align with the goals outlined during our initial consultation, we offer a complimentary adjustment within two weeks of your original appointment.

*Please note: Minimal product fees may apply if your requested outcome differs from what was originally discussed.

As a courtesy to the time, expertise, and products invested, we do not offer refunds on services.

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